When booking directly with us, communication will be carried out without intermediaries, and no additional fees will be charged (fees normally charged by booking portals).
Yes, please contact us directly via email or phone. Changes will always be subject to accommodation availability.
Payment is made in full after booking confirmation.
We accept payment by bank transfer or credit card or Paypal.
Please see our terms and conditions with regards to canceling your stay or contact our reservations department via email: [email protected].
• Check-in: From 4pm
• Check-out: Until 11am
Early check-in and/or late check-out are subject to accommodation availability.
Before your arrival, you will be added to a WhatsApp group where you will receive all the necessary information about check-in and accommodation.
You will receive instructions via WhatsApp to check out. The process is simple: just close doors and windows, turn off the lights and leave the key in the indicated location.
If you still have the opportunity to arrive on the island, we will be in constant communication to rearrange your check-in.
Yes, all of our properties are prepared with towels and linen to ensure your comfort during your stay.
The island offers countless activities to explore. For more information, see https://visitmadeira.com/.
Only guide dogs are allowed.